Today, 8 November 2007, is World Usability Day. This year’s theme is Healthcare, so we’re having a look at the usability of new patient questionnaires. You might be surprised to learn how many problems we encountered in such a relatively simple and common form.
After analysing the data from 244 participants, we’ve used the results to submit a paper to a number of conferences. Because of this, we can’t release the results just yet.
However we hate to keep people in the dark, so check out this entry to learn what we were actually doing (without telling participants) and what the study measured. We’ve even thrown in one little finding at the end to tide you over!
Practically every form asks the form-filler to provide their name. What seems like a relatively straightforward question actually turns out to be quite complicated. Learn what the complications are and how to deal with them in this, our latest article.
In this article we explore the ways to report importance data from direct measures, and also consider an alternative way to indirectly measure importance.
There’s often a need to measure importance. For example, a government body may want to measure what services are most important to the public. But measuring importance accurately is more difficult than it might sound. In this article we explore the best ways to make such measurements.