This is the third of six articles we plan to publish on how the visual design of forms should be influenced by the way humans see.
Each article in the series will look at one of the 6 Gestalt Laws of Perception that relate directly to forms. These 6 laws are:
Characteristics (things that are an aspect of a single object)
Relationships (things that are about how multiple objects relate)
In this article we are going to touch on the final characteristic: colour. It could be argued that colour has the most influence out of all the characteristics, in both a positive and a negative way.
Generally speaking, humans are sensitive to colour
We are hardwired to be able to notice colour changes in our environment, and not just consciously, but without thinking. Things like this that are perceived without our conscious attention are said to be processed pre-attentively.
An example of pre-attentive processing is shown Figure 1. It is much easier to count the “3s” in the second block of numbers than the first. This is because our brains process the colour difference without us having to think about it.
All three of our characteristics — shape, size and colour — are pre-attentively processed. Anecdotal evidence suggests, however, that colour typically has a greater impact on the overall design of a form than size and shape, both from a usability and an aesthetic point-of-view. For example, a form with fields that are all the same size doesn't work so well but is not nearly as hard to look at and fill out as one saturated in overwhelming swathes of colour, as in Figure 2 below.
Because colour draws the eye, it should be used sparingly
As colour is pre-attentively processed, our brains are going to have to work through it, whether we consciously want to or not. Therefore, when you have too much colour, you're making the task of using the form more cognitively burdensome than it needs to be, as Figure 2 illustrates well.
Burden on the user is to be avoided as much as possible, so we recommend starting the visual design of a form with no colour and only adding colour where doing so helps communicate to the user. For example, the colour red is applied to the asterisks on the form in Figure 3, to help make mandatory questions easy to identify.
Conversely, the colour added to the field labels in Figure 4 communicates nothing to the user about how to fill in the form. Instead, it competes for attention with the red used for the asterisks, making these harder to see. It also serves to separate the field labels from their corresponding fields, for reasons we'll look at a later article in this series. So all in all, the colour in this example actually harms this form rather than helping it.
Colour is quite complex, so use it with care
Not everyone sees colour the same way
The first section of this article was headed “Generally speaking, humans are sensitive to colour”. The caveat “generally speaking” was added because the ability to see and distinguish between colours varies from person to person.
Colour blindness — or more accurately, deficiency in colour vision — makes it hard for some people to distinguish certain colours from each other. About 10% of men and 1% of women have some form of colour vision deficiency, with the most common forms of deficiency making red hard to distinguish from green .
Figure 5 below shows a map of a bike ride, with red-green colour blindness simulated. Figure 6 shows that same map, for a viewer without any colour vision deficiency.
This clearly illustrates how colour used on a form must be selected with care. Moreover, we should not rely on colour to communicate anything to the user, in case they can't see it. This is why red asterisks are used to indicate questions that must be answered: even if the form-filler can't see red, they can see the shape of the asterisk.
In Figure 7, mandatory fields are indicated with a red label, optional fields have a black label. This makes the form very hard to use for someone seeing red as dark grey, thanks to their colour vision deficiency.
Colours are not always presented the same way
Even if our form-filler has complete colour vision, the medium they are using will affect the way the colour in a form is perceived. For example, with electronic forms, colour renders differently depending on:
- which display device is being used (e.g. type, model and even manufacturing of individual units);
- the way the user has configured the display device; and
- the colour settings for the system and its applications.
If we're working in hardcopy, colours are affected by every part of the production process:
- paper type (e.g. paper versus card, coated versus uncoated);
- paper weight;
- ink type; and
- printing mechanism.
And no matter what the medium, perceptions of colour can be influenced by:
- the medium's age;
- the angle at which the medium is being viewed; and
- the surrounding light, both ambient and direct.
All this means that we can never be sure exactly how the colours in our form will appear to the user. This in turn gives us more reason not to rely on colour too much, and use it minimally in our designs.
Some colours are harder to work with than others
Whatever colour you do use, contrast is critical. The table below gives some examples of colour combinations to favour and avoid.
Cultural meaning of colour is not clear cut
Our final word of warning is about the cultural and emotive associations that colour can have.
You've probably seen at least one form that uses green as a colour of success, positivity and moving forward, with red reserved for errors, warnings, stopping and problems. Seems logical: after all in many Western cities traffic lights are green for go and red for stop. Some people also argue that green is a calming colour whereas red is passionate or angry.
Problem is, these colour associations are not consistent across cultures. Colin Ware tells the story of an Asian student in his laboratory who chose to represent deleted entities with the colour green and new entities with red. The student explained that green symbolises death in China, while red symbolises luck and good fortune .
Check out this Colours in Culture information graphic to get a sense of just how much the meanings assigned to colours can vary. Obviously we need to think about the audience for our form before we apply colour, and at the very least recognise that that colour may not be interpreted the same way by all users.
With colour, less is definitely more
We've only just touched the tip of the iceberg that is colour. So what's a form designer to do, when colour is so complex? We can only reinforce our recommendation to:
- Use no colour by default.
- Add colour on an as-needs basis, and sparingly.
- Check how your particular colours might be perceived and interpreted by your target audience.
Above all else, remember that like the other visual elements of your form, colour is there not just to make the form look pretty, but also to communicate to the user. So make sure your colours are working for you.